How to Tell If a Maid Service is Reliable and Reputable

Hiring a maid service for the first time can be a little scary to say the least. This is especially true if the maid service is going to be cleaning your personal spaces when you are not around. Fortunately, there are a number of ways that you can check out a maid service before letting them into your home or office.

Bonded and Insured

It is critical that any maid service that you use is both bonded and insured.

• First, it is a good sign that the business takes itself seriously.
• Second, bonding is important because it protects you if theft does actually occur. This also proves that the maid service wants to protect both themselves and you.
• Third, insurance protects you in case an accident occurs while cleaning your home or office. It is important that the insurance covers you and your home, the employees, and the company. By being both bonded and insured, it is much easier to see that the company takes their responsibilities seriously.

Employee Screening and Hiring Process.

When talking to a maid service that you considering to hire, it is important to find out some details about their screening and hiring process. This will give you an excellent idea of what type of employees are being hired, and maybe more important who is being turned away. This will also let you if they hire employees or subcontractors.

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Keep in mind that if they use subcontractors, there is a good chance that they do not provide any training or insurance. Additionally, it may make filing a complaint more difficult.

Checking References.

When checking out the reliability and quality of a cleaning service, there is nothing more helpful than getting a list of references. When contacting references make sure to find out how long the cleaning service was used, if there are any complaints, and if the references would actually recommend them to a friend.

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Remember, getting a list of references doesn’t actually help if you do not contact them. Never take a list of references at face value, it is your job to take the appropriate action.

Cleaning Products and Equipment.

Some independent maid services and housekeepers will expect you to provide all of the cleaning supplies and equipment for them, while others will bring their own.

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If the maid service is bringing their own cleaning products, make sure that you find out what they are using. More importantly, how effective it is. The same is true for equipment.